A mentee had recently changed jobs and was extremely frustrated with the lack of structure, support, and organization at her new company. Our discussions initially addressed her discouragement and regrets. I encouraged her to view the disorganization as an opportunity. Our conversations evolved to discussing how it could be vs. merely how it was.
Instead of lamenting her situation, she began to visualize a plan to make a positive impact on the environment. Her new perspective now gave her a purpose, not merely a job. The same atmosphere existed, but she utilized her core value of positivity to visualize being part of something great, not merely surviving. Same situation, but now a new perspective and exciting vision.
Ignore the conflict and focus on the collaboration that it fosters. A failing infrastructure is an opportunity for strategic innovation. It is important to remember that our perspective is what makes ‘who we are’ much more valuable than merely "what we do." Five years later she is thriving in her role as a senior leader in the company.