Intention Creates Opportunities & Normalizing Conversations about Race

Toya Werkheiser, MHR, Director of Marketing Operations, Cigna-HealthSpring

In this episode, Toya Werkheiser discusses the role intentionality has played in her life and career (hint, she planned ahead for her empty nest phase). Toya sees the current blurring of the boundary between work and life as an opportunity to recognize the reality that we have always brought our whole selves into work. Whether we are dealing with challenges that are personal or are happening in the world, when we intentionally choose to be open with others it allows us to make real connections, and see from other vantage points – and that subsequent diversity of thought benefits both individuals and organizations. She also reframes the “great resignation” as an opportunity for a great reshuffle, providing new perspectives and new career pathways.

Part 2: Normalizing Conversations about Race 

This episode with Toya Werkheiser features an open and authentic conversation culled from her broad leadership experience at Cigna. Toya shares a number of personal stories that highlight the powerful impact of ‘normalizing conversations’ – stripping away what has previously been considered taboo subjects. Toya provides her 5-step approach to initiating courageous conversations around the topic of race, and offers her perspective on when it’s appropriate to drive a conversation around a topic. Her examples of speaking for others, and conscious decisions to be vulnerable, are inspiring!